FTX, Customer Billing Portal Publishing Is No Longer Available

Has the reimbursement process started?

Crypto asset (virtual currency) exchange FTX, which went bankrupt last November, launched a portal site on the 11th where customers can claim claims.

In addition, it seems that it could be used for about an hour, but now it is not possible to use it, and the reason is not explained. The actual screen looks like the tweet below, and in addition to the global version of FTX, it seems that it is targeted for users of FTX US, Blockfolio, FTX EU, FTX JP, and Liquid.

Customer Claims portal is live https://t.co/ymtbrvT3eF

Select platform to proceed: https://t.co/vW9S9i3Cxy , https://t.co/gZZ85SJX7r, ​​Blockfolio, FTX EU, FTX JP, Liquid pic.twitter.com/Crhe8lMNhp

— Sunil (FTX 2.0 Champion) (@sunil_trades) July 11, 2023

After verifying their identities, the portal site allows users to access their FTX account information, check the balance at the time of bankruptcy, and submit electronic proof of claims if necessary.

Although it is not currently available, FTX announced on the official Twitter account on the 29th of last month that the portal site will be notified when it becomes available.announcement. The Twitter account has not been updated since.

In addition, it is clearly stated that the portal site will be available on the “KROLL” website where you can view the complaints.

It was hoped that once the portal became operational, FTX’s redemption process would begin. The price of FTX’s own token “FTT” temporarily soared following the opening of the portal site.

According to the KROLL screen and the complaint, electronic proof of claims must be submitted for receipt by 5:00 p.m. on September 30, Japan time.

FTX Japan resumed legal currency withdrawal and virtual currency withdrawal services in February this year. This service is provided through Liquid Japan.

connection: Seth Melamed, Chief Operating Officer of FTX Japan, to WebX

FTX Exchange Reopening?

Regarding the global version of FTX, it has been reported that there is a move toward reopening the exchange. At the end of last month, it was learned that talks had begun with investors about reopening.

The reopening of the exchange could be a joint venture. FTX considers rebranding and restarting. It also plans to compensate certain existing customers by giving them shares in the new entity.

The market reacted to the news. At that time, the price of the FTT token was up 26.8% over 24 hours and 112.9% over 2 weeks.

connection: FTX starts talks with investors to reopen virtual currency exchange = report

connection: Severe shock in the virtual currency market, summary of Alameda shock and FTX turmoil

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