Snapchat launches an AI chatbot powered by OpenAI’s GPT technology

Snapchat is the latest company to get in on the AI frenzy. The company announced today that it’s launching “My AI,” a new chatbot running the latest version of OpenAI’s GPT technology that it has customized for its users. My AI is now available as an experimental feature for Snapchat+, the social network’s $3.99 a month subscription service.

The new chatbot will be pinned to the top of the Chat tab. My AI can do things like help answer a trivia question or write a haiku. Snapchat says My AI was trained to have a unique voice and personality that plays into its values about “friendship, learning and fun.” It has also been trained to adhere to the app’s trust and safety guidelines.

Image Credits: Snapchat

“My AI can recommend birthday gift ideas for your BFF, plan a hiking trip for a long weekend, suggest a recipe for dinner, or even write a haiku about cheese for your cheddar-obsessed pal,” the company wrote in a blog post. “Make My AI your own by giving it a name and customizing the wallpaper for your Chat.”

Snapchat notes that “as with all AI-powered chatbots,” My AI can be tricked into saying just about anything. The company seems to be alluding to the mess created by Microsoft’s Bing, which was recently updated with OpenAI’s GPT-4 model. A week into the launch, people started posting strange and unnerving responses that they received from the search engine. Snapchat appears to be getting ahead of dealing with a similar situation with its own chatbot, noting that My AI has “many deficiencies.” Snapchat even went so far as saying “sorry in advance” to users of the new chatbot.

The company says that all conversations with My AI will be stored and may be reviewed to improve the product experience. Snapchat also says that users shouldn’t share any secrets with My AI or rely on the chatbot for advice.

“While My AI is designed to avoid biased, incorrect, harmful, or misleading information, mistakes may occur,” the social network notes. “Please press and hold on any message from My AI to submit feedback. We look forward to hearing about your experience with My AI.”

Snapchat says it believes that over time, AI can be incredibly additive to the app’s experience, while also helping to foster deeper connections.

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Snapchat launches an AI chatbot powered by OpenAI’s GPT technology by Aisha Malik originally published on TechCrunch